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For example, technical requirements arising from business operations, the costs of acquisition and commissioning must be weighed up. The market penetration of the system solution must be included in the investment protection considerations.

The associated questions relate to references with similar customers or customer environments in the SME sector, the project and implementation methods and, last but not least, the costs. It is often difficult to compare offers.

There are dangers lurking here, as many providers create low-priced offers that transfer a number of performance obligations to the customer. If these are too extensive, there is an increased risk that the project will become considerably more expensive during the course of implementation. F&P does not provide any advice with regard to the legal form of implementation contracts. We are happy to put you in touch with law firms that specialize in this area.

Now the foundations are laid that are necessary for a successful project. These include the most important milestones, the clear definition of responsibilities and the provision of sufficient resources by the company for the entire duration of the project. The change process, which prepares the organization for the upcoming changes, must also be designed.

A precise definition of the deliverables or work packages must be made as well as the definition of key figures and measurement parameters. It should be possible to reliably reflect the current status of the implementation project.

In this context, it is about the necessary competence and anchoring of project management in the company and about risk management instruments to be defined that can be relied on in project crises.