Task
- Turnaround of a project for the development of software for the automatic control of professional drones
- Project audit (structure, processes, personnel, provider)
- Weakness analysis
- Optimisation / reorganisation of the project
- Restoration of customer confidence
Industry/ Function / Environment / Expert
- Microelectronics
- Auditor / Turnaround Manager
- IT / Software Development
- Conducting workshops to determine the exact causes of customer dissatisfaction
- Analysis of the project structure, procedures and processes, as well as the personnel and technologies used
- Review of project results and performance
- Auditing of service providers and service providers, including contractual agreements
- Preparation and coordination of the turnaround strategy and planning with the relevant stakeholders
- Restructuring of the project in terms of role allocation and processes for coordination with the client
- Integration of new providers, redistribution of external services, and change of technology used
- Project monitoring and regular coordination with the client
- Audit report incl. recommendations for problem solving
- Reorganisation of the project (personnel, processes, technology and service providers)
- Reliable milestone planning
- Prevention of project termination
- Normalisation of the customer relationship
- International group in the microelectronics sector
- 1.000+ employees in Germany
- Several branches in Germany