Task

• Turnaround (volume and margin) of a product segment in the German-speaking market
• Revision of value creation for the consumer
• Alignment of the entire value chain with verified consumer benefit and efficiency

Industry/ Function

• Food
• Project Manager / Commercial Manager
• International Branded Consumer Goods Group

• Coordination of technological and process requirements between Opel and NSK Steering Systems, development of solutions with the development department of NSK Japan
• Handling of all technical and commercial business processes between customer and NSK
• Coaching of the engineers and technicians (up to now hydraulic technicians!) in development and plants
• Coaching of the Japanese colleagues in European culture, ways of thinking and procedures
• Intensive handling of all customer requests and complaints.
• Fast and effective reaction to internal difficulties of the customer such as specification changes or leaps in demand.

• On-schedule start of series production for the model changeover
• Elimination of a massive technical complaint by the quality managers in the factories, caused by incomplete specifications of the new product due to lack of experience.
• Sales ramp up to 100 million € /year
• High customer satisfaction and reputation for NSK in the market, many new OEM contacts

• You are my best supplier, unfortunately much too expensive! (Buyer GM/Opel)